Terms of service

Terms of Service

Last updated: September 22, 2026

Welcome to Polymercrafts. By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms of Service and our Privacy Policy.

1. Use of Our Website

You agree to use our website only for lawful purposes and provide accurate information when creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account information and for all activity carried out through your account.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications and prices are accurate. However, colours and appearance may vary depending on your device or screen settings.

Product information, availability and specifications may change without prior notice. We reserve the right to discontinue products or limit quantities where necessary.

3. Orders

Placing an order constitutes a request to purchase products from Polymercrafts. We reserve the right to accept, modify or cancel an order where necessary, including in cases of incorrect pricing, product availability, payment issues or suspected fraudulent activity.

Once an order is confirmed, cancellation may not be possible.

Returns, refunds and exchanges are subject to our Refund and Return Policy.

4. Prices and Payments

All product prices are displayed on the website and may change without notice. Applicable taxes, shipping charges or other fees will be shown where applicable.

You agree to provide accurate and complete billing and payment information and authorize us or our payment providers to process payments for your purchases.

5. Shipping and Delivery

Delivery times provided on our website are estimates and are not guaranteed.

Polymercrafts is not responsible for delays caused by shipping carriers, customs, weather, natural events or other circumstances beyond our reasonable control.

Please refer to our Shipping Policy for additional information.

6. Returns and Refunds

Returns, replacements, cancellations and refunds are governed by our Refund and Return Policy.

Please review that policy before placing an order.

7. Intellectual Property

All content on this website, including logos, trademarks, text, images, graphics, product information, videos and website design, belongs to Polymercrafts or its respective licensors.

You may not copy, reproduce, modify, distribute or commercially use our content without prior written permission.

8. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services and other tools. We are not responsible for the content, policies or practices of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

9. Shopify

Our online store is powered by Shopify, but purchases made through our store are transactions directly between you and Polymercrafts. Shopify is not responsible for products purchased from Polymercrafts.

10. Prohibited Activities

You must not use our website to:

  • Break any applicable law or regulation
  • Commit fraud or engage in malicious activity
  • Interfere with the operation or security of the website
  • Attempt unauthorized access to our systems
  • Copy or scrape website content without permission
  • Upload viruses, malware or harmful code
  • Misuse another person's personal information

We reserve the right to suspend or terminate access where these Terms are violated.

11. Website Availability

We do not guarantee that our website or services will always be available, uninterrupted or error-free. We may modify, suspend or discontinue any part of the website or services when necessary.

12. Limitation of Liability

To the extent permitted by applicable law, Polymercrafts and its service providers will not be responsible for indirect, incidental or consequential losses arising from the use of our website or products.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

13. Changes to These Terms

We may update these Terms of Service from time to time. Updated Terms will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, where permitted by applicable law.

14. Governing Law

These Terms will be governed by the applicable laws of India. Any disputes will be subject to the jurisdiction of the courts applicable to Polymercrafts' principal place of business.

15. Contact Us

If you have questions about these Terms of Service, please contact us:

  • Polymercrafts
  • Email: support@polymercrafts.com
  • Phone: +91 861 810 7001
  • Address: 6th Main Road, Prashanth Nagar, Vijayanagar, Behind Bajaj Showroom, Bengaluru, Karnataka 560079, India.