Terms and Conditions

1. CLOSEOUT ITEMS

Closeout items are specially priced items which may show some wear or slight defect from customer returns. Closeout items can also be due to overstock or discontinued from our  online  catalog.  All  closeout  items  are   sold   “as   is”  and   no   returns/exchanges  are accepted. We encourage customers to contact us for details prior to purchasing.

2. COPYRIGHT AND TRADEMARK NOTICE

Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Polymercrafts., Copyright ©, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

3. CUSTOM ORDERS

Custom orders (CUS) are NOT returnable. All sign holders or brochure holders with “Add a Pocket” options are considered custom orders. Custom orders that are damaged in transit or from fabrication are non refundable and can only be replaced. We make every attempt to ship the exact quantities ordered, but reserve the right to over-ship or under-ship WITHIN 10% of the ordered quantities for custom orders. In the event customer orders are damaged/defect upon arrival we are under no obligation to ship replacements via expedited services. In the event customer order (CUS) arrive damaged/defective Polymercrafts shall not be responsible for customer/client deadlines.

4. CUT OR FABRICATED ACRYLIC SHEETS

Cut/fabricated materials are not returnable or cancellable. Be sure to inspect your cut/fabricated material (Item number)for any damages or sizing issues. If you find an issue, we must be notified within 2 business days starting from date of delivery. We may request that you return the item to us for inspection. Based on our evaluation we will determine whether a refund or replacement is appropriate. Please note that transportation, labor, or other expenses incurred due to defective items are not covered. Further if items are pickup in person or courier at our Manufacturing Unit items will be returned to us at customer’s expense for review/replacement.

5. DAMAGED GOODS

Be sure to inspect your product once you receive it. Any damage from shipping must be reported to Polymercrafts within 7 days of receipt of the product.

If you receive your product  and it  has  been damaged  during  shipment, please  email us  at support@polymecrafts.com right away. Include a description of the damages, and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.

6. IMPORTANT NOTICE

The information herein and in our catalog is believed to be reliable but is not to be construed as a warranty of fitness for a particular purpose Users should undertake sufficient verification and testing to determine the suitability of products for their own particular purpose.

7. LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Polymercrafts is not responsible for the operation of, or content located on or throughout any such site.

8. MATERIAL AND COMPONENTS

Please note that all pictures shown on our website are for illustration purpose only and actual products may vary due to product enhancement or change. This size variance is not an acceptable excuse for a product return or refund.

9. MULTIPLE PRODUCT ORDERS

For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

10. ORDER ACCEPTANCE POLICY

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Polymercrafts reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

11. OTHER CONDITIONS

These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. Polymercrafts reserves the right to make changes to this site and these conditions at any time.

12. OUT-OF-STOCK PRODUCTS

We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of- stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

13. PRIVACY

We keep your personal information private and secure. When you make a purchase from Polymercrafts, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

14. RETURNS

Returns will not be accepted without prior authorization from our Customer Service Department. We are under no obligation to accept any returns of merchandise. Any goods returned without an RA (Return Authorization), will be subject to a 30% restocking fee. Return on stock items will not be accepted after 7 days of delivery. Stock items packaged and ready for pickup will be subject to 25% restocking fee if cancelled.

When we elect to accept a return of goods, these returns must be made within 7 days after authorization. All authorized returns are subject to a 25% restocking fee.

All showcases are not returnable or cancellable. All Wall Standoff Sign Holder are not returnable or cancellable.

Any custom or special orders are not returnable or cancellable.

15. SHIPPING POLICY

All prices are Bangalore, KA-INDIA unless otherwise indicated. Orders will be shipped through Shipping Partner or any other common courier depending upon weight and size. Drop shipping is not available; however, each shipment to each location is treated as a separate order.

16. TAXES

Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where Polymecrafts holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.

17. TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Polymercrafts shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Polymercrafts shall also have the right to refuse or cancel any such orders.